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Commercially, confidential information is very important, it can be used by competing firms to gain a competitive advantage. The company who originally produced the confidential information obviously wants to try and protect it from competing firms. Types of confidential information include: Customer information: lists, contact names, pricing information, requirements, payment history. Financial information: performance history, strong and weak points Plans: marketing, target markets, new products/services, and inventions. Products/Services: processes, formulas. Others: management problems, business allies Confidentiality law in the UK has four elements in identifying confidential information in a trade or industrial setting: The information must be information the release of
which the owner believes would be injurious to him or of advantage to
his rivals or others. Imposing Confidentiality The way in which someone can become subject to an
obligation of confidentiality are: Generally an obligation of confidence will be imposed whenever confidential information is disclosed for a limited purpose. The recipient of the information will then be under a duty to use the information for the limited purpose only, and if he discloses or uses the information for any other purpose he will be in breach of his obligation and is liable to be restrained by injunction or subject to other appropriate remedies Employees Staff learn much about the organisation and management of a business. They need information about the business in order to do their job, and they generate confidential information in the course of their employment. An employer may want to be able to exercise some sort of control over this sort of information after an employee has left. The general principle is that the employee holds the confidential information for the benefit of the employer. Employee Contracts The use of contractual barriers can impose on people
an obligation of confidentiality. This may be due to an express or implied
term within the contract. An implied contract term will only be enforced by law if the court finds that the parties intended for the term to be included in the contract at the time of creating the agreement. It is clearly better to expressly deal with confidentiality issues, especially when partaking in sensitive or potentially sensitive negotiations. Such negotiations may involve revealing technical information or prototypes to customers or manufacturers for purposes such as evaluation. Employment contracts do, however, cause problems,
as the contractual obligation of confidence is subject to the fact that
an employee is, after the termination of his contract of employment, free
to use his general knowledge and skill either for his own benefit or for
the benefit of others. However, the employer will want to stop any information
being given to the competitor which may increase competition or damage
business. The obligation of fidelity owed by an employee to
his employer, whilst employed, can be expressed as follows: In order to determine whether information could be classified as so confidential that an employee should not be allowed to use or disclose it for the benefit of a subsequent employer it is necessary to consider all the circumstances of the particular case. The following are among those to which attention must
be paid: The result of this is that if information is not categorised as confidential under those criteria then it forms part of the employee's general knowledge and skill. The common law limits protection to trade secrets and therefore makes it more difficult for a business to protect its confidential information when an employee leaves, unless it protects itself via contract clauses for specific aspects of its information assets.
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